Privacy Policy

Effective May 2025
Autopia Mobile Detailing
📧 sales@autopiadetail.com | 📞 (469) 820-2335

1. Grounds for Data Collection

We collect and process your personal information to:

  • Provide our services, manage bookings, and respond to inquiries

  • Protect our legitimate business interests

  • Comply with legal, tax, and financial regulations

By using our services, you agree to this data collection and processing to help ensure a seamless customer experience.

2. What Information We Collect

A. Non-Personal Information

This includes anonymized or aggregated data such as:

  • Browser type and device

  • Pages viewed, time on site, clicks

  • General location data (city, state, ZIP code)

B. Personal Information

We may collect:

  • Contact Information: Name, email, phone number, address

  • Vehicle Information: Details about the car being serviced

  • Service Requests: Notes about detailing services needed

We do not sell, rent, or share your personal data except as outlined in this policy.

3. How We Collect Information

We collect personal information through:

  • Website forms

  • Direct communication (phone, email, text)

  • Analytics tools (e.g., Google Analytics)

4. Messaging Terms & Conditions

General

By opting into SMS communications, you agree to receive automated messages regarding:

  • Appointment confirmations

  • Reminders

  • Promotions

Message frequency may vary.

Message & Data Rates

Standard message and data rates may apply based on your mobile plan. Your carrier is not liable for delayed or undelivered messages.

Opt-Out Instructions

  • Text "STOP" to cancel at any time.

  • You’ll receive confirmation and no further messages.

  • To resume, you must opt in again.

Help & Support

  • Text "HELP" for assistance.

  • Or contact us at sales@autopiadetail.com

Phone Number Changes

If you change your number, notify us or text “STOP” from your old number to prevent messages to the wrong recipient.

Consent to SMS is not a condition of purchase.

5. How We Use Your Information

We use the data we collect to:

  • Communicate service updates, confirmations, and reminders

  • Enhance our services and user experience

  • Deliver exclusive promotions and loyalty rewards

  • Comply with laws and prevent fraud

We will never share your mobile opt-in or consent information with third parties for marketing.

6. Trusted Service Providers

We may share your data with secure, third-party providers for:

  • Website hosting

  • Appointment and payment processing

  • Email or SMS marketing

  • Site performance tracking and analytics

All providers are required to safeguard your data.

7. Data Security & Privacy

We take your privacy seriously:

  • No selling, renting, or trading of personal data

  • Security measures include encrypted storage, limited access, and secure systems

While we strive for full protection, no online system can be 100% secure.

8. Cookies & Tracking Technologies

We use cookies to improve your browsing experience:

  • Session Cookies: Support navigation and speed

  • Persistent Cookies: Store preferences for future visits

  • Third-Party Cookies: Help us measure site performance

You can disable cookies in your browser, though some features may be limited.

9. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Request deletion of your personal data

  • Opt out of marketing communications at any time

📧 Email requests to sales@autopiadetail.com

10. Data Retention

We retain personal data only as long as needed to:

  • Deliver services

  • Comply with regulations

  • Enforce policies and prevent fraud

11. Advertising & Marketing

You may see promotions on:

  • Our website

  • Social media (Facebook, Instagram, Google Ads)

To opt out of promotions:

  • Click “Unsubscribe” in emails

  • Reply “STOP” to SMS messages

12. External Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal data.

13. Children’s Privacy

We do not knowingly collect data from anyone under 13 years old.
If you believe a child has submitted data, contact us immediately at sales@autopiadetail.com.

14. International Visitors

If accessing our site from outside the U.S., your data may be transferred to and processed in the U.S.
By using our services, you consent to this transfer and understand that U.S. privacy laws may differ from those in your country.

15. Updates to This Privacy Policy

  • This policy may be updated at any time.

  • All changes are effective immediately upon posting.

  • Continued use of our services signifies your acceptance.

16. Contact Us

For privacy questions or requests, contact:
📧 sales@autopiadetail.com
📞 (469) 820-2335
🌐 www.autopiadetail.com